We’ve compiled a list of common questions to help you better understand our products, services, and how Vinatech Australia can partner with you to optimise your warehouse. If you can’t find what you’re looking for, please don’t hesitate to contact our expert team directly.
About Vinatech Australia
Q: What does Vinatech Australia specialise in?
A: Vinatech Australia specialises in comprehensive warehouse storage solutions, including a wide range of pallet racking, industrial shelving, and cutting-edge automated storage systems. We provide everything from design and supply to installation and ongoing maintenance for businesses across Australia.
Q: Where is Vinatech Australia located?
A: Our head office and warehouse are located at 48/58 Cyber Loop, Dandenong South, VIC 3175, Australia. We serve clients nationwide.
Q: What sets Vinatech Australia apart from other suppliers?
A: We combine world-class manufacturing capabilities with local Australian expertise. All our products are AS and ISO certified, and we offer free 3D layout designs and professional consultation to ensure tailored, high-quality, and compliant solutions.
Products & Solutions
Q: What types of racking systems do you offer?
A: We offer a diverse range of racking systems, including Selective Pallet Racking, Double Deep Racking, Drive-in Racking, Push Back Racking, Pallet Flow Racking, Very Narrow Aisle (VNA) Racking, and Cantilever Racking (if applicable). We also provide Mezzanine Floors.
Q: Do you provide automated storage solutions?
A: Yes, we offer advanced automated solutions such as Shuttle Racking Systems, Mobile Racking Systems, Automated Mobile Shelving, and ASRS Systems to enhance efficiency and accuracy in your warehouse.
Q: Are your products compatible with Australian Standards?
A: Absolutely. All our pallet racking systems are engineered and supplied to be compatible with Australian Standard AS 4084 (specifically AS 4084-2023 for new installations). Our manufacturing processes are also ISO certified.
Q: Can you provide custom designs for my warehouse?
A: Yes! Our experienced engineering team provides free customised 2D and 3D layout designs to perfectly fit your facility’s unique dimensions, workflow, and product requirements.
Services & Process
Q: How do I get a quote for a warehouse storage solution?
A: You can easily request a free consultation and quote by filling out the contact form on our website, emailing us at info@vinatech.com.au, or calling us directly at 0406 916 355.
Our team will discuss your needs and provide a detailed proposal.
Q: Do you offer installation services?
A: Yes, we provide professional racking installation services carried out by our trained and certified technicians, ensuring safe, accurate, and efficient assembly with minimal disruption to your operations.
Q: What are your typical payment terms?
A: Our standard payment terms require a 30% deposit to confirm the order, with the remaining 70% balance due before dispatch or delivery. All payments are made via bank transfer.
Q: Do you offer maintenance and safety audits?
A: Yes, we provide ongoing maintenance services, including regular safety inspections and necessary repairs, to ensure your systems remain compliant with AS 4084 and operate safely and efficiently.
Warranty & Quality
Q: What is the warranty period for your products?
A: We offer a 36-month warranty for all supermarket steel shelving products and a 12-month warranty for all Slotted Angle Shelving and warehouse racking products, on all new systems supplied and installed by our team.
Q: What quality certifications do your products hold?
A: Our manufacturing facilities hold ISO 9001:2015 (Quality Management System), ISO 45001:2018 (Occupational Health & Safety), and ISO 14001:2015 (Environmental Management System) certifications, ensuring industry-leading quality and environmental responsibility.
Q: What kind of materials do you use for your racking systems?
A: All our products are manufactured using high-grade raw materials, such as SPCC steel, under strict quality control procedures to ensure maximum consistency, durability, and reliability.
Still Have Questions? We’re Here to Help!
If your question wasn’t answered here, or you’d like to discuss a specific project, our team of experts is ready to assist.
- Company Name: Vinatech Australia Pty Ltd
- Email: info@vinatech.com.au
- Phone: 0406 916 355
- Address: 58 Cyberloop, Dandenong South, VIC 3175, AU